Data Privacy and Protection Policy
Fit4Life Personal Training takes your data privacy very seriously and is compliant with the General Data Protection Regulations (GDPR) which replaced the previous Data Protection Act in May 2018. Fit4Life Personal Training complies with the following key GDPR principles:
GDPR Article 5(1) requires that personal data shall be:
“(a) processed lawfully, fairly and in a transparent manner in relation to individuals
(b) collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall not be considered to be incompatible with the initial purposes
(c) adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed
(d) accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay
(e) kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes subject to implementation of the appropriate technical and organisational measures required by the GDPR in order to safeguard the rights and freedoms of individuals
(f) processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures”
In accordance with these principles, information provided by Fit4Life Personal Training clients, or members of the public making enquires about our services or attending consultations prior to becoming paid clients, is held securely and in strict confidence. Information about a client is never shared with other clients or other parties unless there is a legal requirement to do so (e.g. if required by our insurers to support a liability claim) or with the express written permission of the client.
Clients may ask to see their personal information at any time which consists of:
Contact Information and Booking forms
Session Programme Cards
Health Screening Disclaimer and Consent Form (See * below)
Client data (personal information) is held either in paper form or electronically at Ivy Cottage, Toft Road, Knutsford. The premises are secured whenever unoccupied and access is restricted to employees of Fit4Life Personal Training. Clients may only use the facilities under supervision. Data held on computer is password protected and consists only of contact details, correspondence between trainer and client and the above mentioned form.
CCTV recording is in place at Ivy Cottage for the purpose of domestic crime prevention / detection but this does not cover the training area or studio entrance.
Personal data will only be used to provide the service(s) agreed upon and to communicate with the client in this regard. Written consent will be obtained from clients within the ‘Client Trainer Agreement’ to confirm the scope and method of agreed communications. All personal data will be deleted on request or within 12 months of a person ceasing to be a client of Fit4Life Personal Training.
* A health screening is important to assess if it is reasonably safe for you to begin an exercise programme with me or attend a group class. This consists of a short standard health questionnaire as typically used throughout the fitness industry. After completing the assessment, clients are asked to sign a disclaimer / consent form to confirm they have completed the health screening and are happy to proceed. Fit4Life Personal Training does not retain any medical records or the health questionnaires.
Information collected when you visit our website:
We receive, collect and store any information you enter on our website or provide us in any other way (e.g. website contact form, email, text or phone). This may include personally identifiable information such as your name, email address and comments.
Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
Why we collect personal information:
We collect such personal and non-personal Information in order to contact our users, to operate our services and to comply with any applicable laws and regulations. We may also use this information to create aggregated statistical data and other aggregated and/or inferred non-personal information to provide and improve our services. If you don’t want us to use your data, please contact us at email@example.com
How we communicate with our website visitors:
We use personal information provided through our website to respond to requests for information and provide our services. We do not use personal information to support marketing campaigns, promotions, business updates or opinion polls. We may however contact you after an initial request for information to ask if you are still interested in our services. For these purposes we may contact you via email, telephone or text messages.
Cookies and our Website
Requests to access and/or delete site visitors’ data
If you would like to access, correct, amend or delete any personal information we have about you, please contact us at the email or postal address below.